How Cart Management Tools in Shopify POS Enhance Customer Experience
Cart management is a critical component of retail operations that directly influences the customer experience. By optimizing how carts are created, accessed, and managed, retailers can reduce friction, increase efficiency, and provide a more seamless shopping journey. In this article, we explore three key cart management use cases — collaborative cart building, cart retrieval across devices, and helping multiple customers at once — and explain how they improve the customer experience.